The purpose of the Performance Management Tools is to make it as easy as possible to collect data from the end users.

Performance Management tools consist of two methods for information gathering, each with a different focus area; The eForm tool is used to structure and format the data collection in a manner familiar to the end user, while the Quest tool is used to create regular queries for base data.

The eForms tool is available as a document class in the Governing Documents module. It allows information gathering from all users with access to the organisations Docmap^®, regardless of whether they are logged on or not. eForms are created (most often based on the forms already existing within an organisation) in a standard word processing program, which allows formatting as desired. Then, using Adobe Acrobat Professional, fields are added; these can include drop down menus, text fields, check boxes etc.

The eForms are then used to collect the information from the end users. The eForm is accessed through the Governing Documents module, and all data is entered directly on the form. When completed the user clicks the "Save and send in" button, whereupon the data is entered in the Docmap^® database. The data is stored in the XML-format and available for reporting.

The Quest tool is also available via the Governing Documents module. It allows questionnaires to be sent to users defined in Docmap®. These questionnaires can include free text fields, check boxes and value input fields, and are created through an intuitive wizard. The results are immediately available for the originator of the questionnaire.

Reporting

Many similar software products use complicated reporting tools which require intensive training of end users. Docmap^® on the other hand uses tools which an organisation is already familiar with. As the data is stored in Docmap^® in an easily accessible format, standard reporting tools such as Microsoft Excel can be used to extract and format the data. No data is deleted, so historic comparisons can be made to accompany a present day analysis. Fixed reports can be made available for those who need these, while ad-hoc reports can easily be defined on a case to case basis.

Imagine a database with data from customer surveys, inventory reports, accident statistics, management analysis, financial data etc. All which can be accessed and combined in any reporting format you wish.